At Volta Medical Group, we are committed to ethical conduct, integrity in our work, and compliance with all regulatory requirements. We work hard to protect your privacy, prevent fraud, and use health care resources wisely.
We provide training and resources to help our employees and physicians keep your information private and help prevent fraud and identity theft. We actively monitor our systems and operations to detect signs of misconduct and are committed to taking corrective action as needed.
We encourage members, vendors, and others to let us know if they are aware of any situation at Volta Medical Group that may be unlawful.
Volta Medical Group is dedicated to ensuring the privacy and confidentiality of your health information.
We have policies, procedures, and systems in place to keep your electronic, written, and oral health information secure.
Medical records and patient information are stored in areas with limited access. In addition, medical, claims, and other sensitive information in data systems are protected by network security safeguards such as firewalls, anti-virus software, and passwords. Staff members keep your information confidential when speaking with colleagues or with you over the phone. Staff members who have access to such information are trained and monitored for compliance within confidentiality and security guidelines.
As part of the Health Insurance Portability and Accountability Act (HIPAA), Volta Medical Group provides a notice about your privacy rights and Volta Medical Group’s privacy practices. The notice describes how protected health information about you may be used and disclosed, and how you can get access to this information.
Cell Phone Communications Consent and Privacy Policy
Cell Phone Number Authorization
By providing your cell phone number to Volta Medical Group, you authorize us to contact you using calls, text messages (SMS/MMS), and other electronic communications related to your care and our services.
These communications may include, but are not limited to:
By adding your cell phone number to your account, you acknowledge and consent to receive these communications from Volta Medical Group. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.
Privacy
Volta Medical Group is committed to protecting your personal health information in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Your phone number and personal information will be used only for authorized business, healthcare, and communications purposes and will not be sold to third parties.
Marketing Communications
Certain communications may constitute marketing under applicable law. Where required, Volta Medical Group will obtain your authorization before sending marketing communications involving your protected health information. General information about Volta Medical Group’s services, providers, events, and educational resources may be sent as permitted by law.
Opt-Out
You may opt out of receiving marketing text messages at any time by replying STOP to a text message or by contacting Volta Medical Group directly. Opting out of marketing communications will not affect your ability to receive essential healthcare communications, such as appointment reminders, treatment information, billing notices, or other messages necessary for your care.
By providing your cell phone number and maintaining it on your patient account, you confirm that you have read and understand this policy and consent to receive communications from Volta Medical Group as described above.
